Study Guide - Introduction
This study guide is a valuable tool for anyone interested in becoming a motor vehicle salesperson or a dealer-operator. The Motor Vehicle Dealer Board (Board) and the Department of Motor Vehicles (DMV), the agencies responsible for licensing dealers, salespersons and dealeroperators, believes that education is the key to a successful career in the motor vehicle sales industry.
Before anyone can begin to sell motor vehicles for a dealership, they must first secure a salesperson's license. Before you apply for a license, you must first become certified by passing a multiple choice test. This study guide will help you pass this test, which can be taken at any DMV customer service center. The test is administered on a machine that randomly selects the required number of multiple choice questions from a data bank of questions. This method ensures that each test administered is unique.
After paying the required application fee of $25.00, the applicant for a salesperson's test must successfully answer 20 out of 25 questions. The application fee for a dealer-operator is also $25.00. This test includes the salesperson's test as well as five additional questions, of which four must be answered correctly. The application fee is due each time an applicant takes the test. In addition, there is no waiting period to retake a failed test.
Once you pass the test, you will be issued a "Temporary Certificate of Qualification". You will also be eligible to apply for salesperson's or a dealer-operator's license. A permanent Certificate and license will be sent to you once your application receives its final approval. You may not begin to sell motor vehicles until you have received the permanent certificate and license documents.
If you are interested in becoming an automobile/truck salesperson or dealer-operator and you have questions, please contact the Motor Vehicle Dealer Staff as follows:Motor Vehicle Dealer Board
2201 West Broad Street, Suite 104
Richmond, Virginia 23220
Telephone: (804) 367-1100 FAX: (804) 367-1053
If you are interested in becoming a recreational vehicle, motorcycle or trailer salesperson or dealer-operator and you have questions, please contact the Department of Motor Vehicles as follows:Department of Motor Vehicles
Dealer Services Division
Post Office Box 27412
Telephone: (804) 367-0901
NOTE: Applicants interested in a Certificate and/or a license related to either recreational vehicle dealers, motorcycle dealers and trailer dealers, take the same test as when applying for automobile dealerís license.