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Veterans ID Card Frequently Asked Questions

What is a veterans ID card?
It is a document that DMV issues on behalf of the Virginia Department of Veterans Services (DVS) to eligible veterans for use in receiving discounts from retailers and restaurants.
Who is eligible to obtain a veterans ID card?
To be eligible for a veterans ID card, you must:
  • Have served in the U.S. Armed Forces and received a discharge status other than dishonorable.
  • Hold an unexpired Virginia commercial driver's license, driver's license, learner's permit or DMV-issued ID card.
  • Present a copy of a U.S. Armed Forces veteran service proof document according to the Virginia Department of Veteran Services, such documents include DD214, DD256 or WD AGO that displays your:
    • Branch of service,
    • Discharge date, and
    • Discharge status. (Individuals with a dishonorable discharge status are not eligible for a veteran ID card).
NOTE: If your document is missing any of the above data, DMV will request that you present another document displaying the information.
Consent for the information on your application and any subsequent address changes you make to be shared with Virginia Department of Veteran Services.
What military discharge status is acceptable to qualify for the veterans ID card?
All military discharge statuses except dishonorable are acceptable to qualify for a veterans ID card.
If eligible, how do I apply for a veterans ID card?
  • You may apply for a veterans ID card online, by mail, by fax, or in person at a DMV customer service center.
  • If you apply online, you must submit a copy of your online receipt and the required veteran status proof document(s) to DMV within 15 days of submitting your online application. These documents can be submitted to DMV by mail, fax or in person at a DMV customer service center.
  • If you apply by mail, by fax, or in person, you will need to complete a Virginia Veterans Identification Card Application (form DL-11), provide a copy your veteran service proof document(s) and payment.
    • Mail:
    • Driver Support Work Center, Room 419
    • P. O. Box 27412
    • Richmond, VA 23269-0001
    • Fax:
    • (804) 367-1112
  • Once DMV receives your application, the veteran status proof document and the $10 fee, DMV will process and mail the veterans ID card to you. When applying for the veterans ID card, you must ensure that DMV has your current address on file.
Can I submit my veteran status proof document electronically?
No, not at this time. You will need to submit your documents via mail, fax or in person at a DMV customer service center.
How long will it take to receive my veterans ID card?
  • Once DMV receives the required documents and fee, you should receive your veterans ID card by U. S. mail within 7 to 10 days.
  • When applying in person, you will receive a temporary veterans ID receipt displaying all of the information that will appear on your veterans ID card. While waiting to receive your card by mail, you will be able to use the temporary veterans ID receipt to show veteran status for retail discounts.
What is the fee for a veterans ID card
The cost of a veterans ID card is a one-time fee of $10. The card does not expire and therefore will not display an expiration date.
Will I need to take another picture for the veterans ID card?
No. Since you must have an unexpired license or DMV-issued ID card to obtain a veterans ID card, DMV will use the image on file for your veterans ID card.
What happens if I lose my veterans ID card?
DMV can reissue a replacement for $10. Complete and submit another Veterans ID Card Application (form DL-11). You will not need to present your veteran status proof document as long as your DMV record shows that you previously held a veterans ID card.
I do not have a copy of my veteran status proof document (DD214 or other document). How can I get a copy?
To obtain a replacement veteran status proof document (or if you were never issued a veteran status proof document), you may access the federal website www.archives.gov for information, or contact the Virginia Department of Veteran Services at (804) 786-0286 for assistance. For a list of DVS offices, including addresses and contact information, visit http://www.virginiaforveterans.com or http://www.archives.gov/veterans/.
What if I do not want DMV to share my veterans identification card information with the Department of Veterans Services, can DMV still issue the veterans ID card?
No. To obtain a veterans ID card, you must agree to DMV sharing your information with the Virginia Department of Veterans Services.
Why is DMV sharing information about veterans ID cardholders with the Department of Veterans Services?
The Virginia Department of Veterans Services uses the veterans ID card data for customers to:
  • Establish a record for veterans not in the DVS database
  • Correspond with veterans about DVS services.
What retail businesses offer discounts for veterans?
You may access the following link to the Military and Veteran Discount Center which has the names of retailers and restaurants who offer discounts listed by state: