Portsmouth Customer Service Center
Important Office Notices :- HAZMAT background check applications and fingerprinting are at this location.
- Customers may purchase hunting and fishing licenses, obtain temporary boat registrations, and submit applications for permanent boat titles and registrations at all DMV offices.
Planning Your Visit
Be sure to allow plenty of time to complete your transaction. Actual wait times may vary depending on services requested and do not include time prior to receipt of queuing ticket. For optimal service, the best times to visit DMV are in the middle of the month, middle of the week. See more tips for being prepared for your visit to DMV.
What Do I Need to Bring
For driver licensing, speed your visit to an office by determining the documents you will need to bring with you
Applying for a Driver's LicenseTitling a Vehicle
| Average Wait Times as of 9:08:46 AM | |
| Portsmouth | 6 Minutes and 50 Seconds |
| Nearby Alternatives | |
| Chesapeake | 14 Minutes and 27 Seconds |
| Hampton | 24 Minutes and 00 Seconds |
Directions:
From 664: Take exit 9 (Route 164). Proceed on Route 164 to the Towne Point Road/Churchland exit. Exit right off of ramp and stay in right lane. Turn right at traffic signal (Bickford Parkway). DMV is on the right.
From Route 17: Turn onto Poplar Hill Road. Proceed through next two traffic lights, taking a left at 2nd traffic light onto Bickford Parkway. DMV is on the right. (Poplar Hill Road name changes to Towne Point after second traffic light.)
Examiner Contact:
CDL Customers: 757-434-0366
Medical Customers: 757-925-2204
Fax: 757-285-7844
The Pre-Trip Inspection and Skills Test are conducted only at the following location:
VDOT
Pine Chapel Equipment Repair Shop
150 E Street
Hampton, VA 23661
Services:
Wheelchair available upon request at the Information Counter.
Applying to register to vote or change your voter registration address just got easier! A Portsmouth City Assistant Registrar is now located at the Portsmouth Customer Service Center to help you apply to register to vote or change your voter registration address.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
