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Roanoke Customer Service Center

Address |  Directions |  Hours |  Phone |  Notices |  Services

You have options.
  • Renew your vehicle registration (decals) online and save $1.
  • A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
  • More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.


Are you doing a vehicle-related transaction? Visit a DMV Select location. Local governments and private entities contract with DMV to provide selected DMV transactions in a secure environment.

click here for important notices regarding this office Important Office Notices :
  •  HAZMAT background checks and fingerprinting are conducted at this location .
  •  Motorcycle road tests are only conducted at the Roanoke Customer Service Center, 5220 Valleypark Drive, each Saturday from 8:00 a.m. until 11:30 a.m.
  •  All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Monday, February 15, in observance of George Washington Day.
  •  Due to Social Security Administration system maintenance, DMV Customer Service Centers will have service interruption for certain transactions on Saturday, February 13, 2010.  View Details.

Speed your visit to our office by checking the new list of required documents.

Hours of Operation:
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:
5220 Valleypark Road
Roanoke, VA 24019

Telephone:
(804) 497-7100
Fax:
540-561-7555

Exterior photo of office.


Directions:
Travel on I-81 South to I-581 South (Exit 143 on left). Follow I-581 to Exit 2N for Peters Creek Rd/VA-117. Merge onto Peters Creek Rd NW/VA-117 to traffic light. Turn left at traffic light onto Valleypointe Pkwy. Turn left at Valleypark Drive. DMV is on the left.


MapQuest Driving Directions

Traffic and Road Conditions

For bus information contact Valley Metro (540) 982-2222

Services:
Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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© Virginia Department of Motor Vehicles (DMV) 2010, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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It is DMV's policy to only release your information to you.


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