Virginia Beach / Hilltop Customer Service Center
Save Money - Save a Trip
- A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
- Renew your vehicle registration (decals) online and save $1.
- More than 25 other transactions may be conducted online.
Important Office Notices:- Motorcycle road tests are not conducted at this Customer Service Center. To take a motorcycle road test please visit the Virginia Beach Buckner Customer Service Center.
- HAZMAT background check applications and fingerprinting are at this location.
- Customers may purchase hunting and fishing licenses, obtain temporary boat registrations, and submit applications for permanent boat titles and registrations at all DMV offices.
Directions:
Take I-64 East to Virginia Beach. Take I-264 East to Virginia Beach. Take exit 21B First Colonial Road. Turn left at 2nd traffic light at Donna Drive. DMV is on the right directly behind (beside) McDonalds.
For bus information contact Hampton Roads Transit (757) 222-6100
Services:
Wheelchair available upon request at the Information Counter.
Applying to register to vote or change your voter registration address just got easier! A Virginia Beach Assistant Registrar is now located at the Virginia Beach/Hilltop Customer Service Center to help you apply to register to vote or change your voter registration address.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
