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Virginia Beach / Hilltop Customer Service Center

Address |  Directions |  Hours |  Notices |  Services

Save Money - Save a Trip

  • A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
  • Renew your vehicle registration (decals) online and save $1.
  • More than 25 other transactions may be conducted online.


click here for important notices regarding this office Important Office Notices:
  •  Motorcycle road tests are not conducted at this Customer Service Center. To take a motorcycle road test please visit the Virginia Beach Buckner Customer Service Center.
  •  HAZMAT background check applications and fingerprinting are at this location.
  •  E-ZPass On-The-Go sold here.
  •  Virginia birth certificates sold here.

Hours of Operation:

Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:

  • 1712 Donna Drive
    Virginia Beach, VA 23454-4539
  • Telephone: (804) 497-7100
  • Fax:757-491-3790


Directions:

Take I-64 East to Virginia Beach. Take I-264 East to Virginia Beach. Take exit 21B First Colonial Road. Turn left at 2nd traffic light at Donna Drive. DMV is on the right directly behind (beside) McDonalds.

For bus information contact Hampton Roads Transit (757) 222-6100

Services:

Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:

DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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Virginia Department of Motor Vehicles (DMV) 2013, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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