Norton Customer Service Center
Save Money - Save a Trip
- A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
- Renew your vehicle registration (decals) online and save $1.
- More than 25 other transactions may be conducted online.
Important Office Notices:- HAZMAT background check applications and fingerprinting are at this location.
- Motorcycle road exams are not conducted at this location. To schedule a motorcycle exam, please contact Vickie Pearcy at 276-608
- Customers may purchase hunting and fishing licenses, obtain temporary boat registrations, and submit applications for permanent boat titles and registrations at all DMV offices.
Directions:
From East (Coeburn area): Follow U.S. Highway Alternate 58 inside Norton city limits. Turn right onto U.S. Highway 23 toward Big Stone Gap. Take next exit (downtown Norton). At the end of the exit ramp, turn left. Continue to traffic light, turn left. Continue to second traffic light and turn left onto old Alt 58 toward Appalachia. DMV is located approximately 1/2 mile on the left across from the Western Steer Restaurant and between the VA Employment Commission office and the Dollar General Store.
From West (Big Stone Gap area): Follow U.S. Highway 23 to First Norton exit. At the end of the exit ramp, turn left. Continue to traffic light, turn left. Continue to second traffic light and turn left onto old Alt 58 toward Appalachia. DMV is located approximately 1/2 mile on the left across from the Western Steer Restaurant and between the VA Employment Commission office and the Dollar General Store.
Services:
Wheelchair available upon request at the Information Counter.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
