DMV News Releases
FOR IMMEDIATE RELEASEMonday, February 14, 2011
Fair Oaks DMV Office Closes Early on Saturday, February 19
U.S. Social Security Verification Will Be Unavailable
RICHMOND - The Virginia Department of Motor Vehicles (DMV) Fair Oaks Mall Customer Service Center at 11805 Fair Oaks Mall in Fairfax will close at 2:30 p.m. on Saturday, February 19, 2011. The office is usually open until 6:30 p.m. due to its location inside a shopping mall. DMV offices that normally operate on Saturdays, with the exception of the Fair Oaks location, are open from 8 a.m. to noon.
Due to system maintenance by the U.S. Social Security Administration (SSA), social security number verification will not be available after 2:30 p.m. on February 19. DMV verifies social security numbers when processing driver's license and ID card transactions.
Fair Oaks Mall customers who had planned to renew their driver's licenses on Saturday after 2:30 p.m. should check their notice from DMV to see if they are eligible to renew by other methods -- DMV's automated telephone service at 1-888-337-4782, through the mail or via DMV's website, www.dmvNOW.com. Fair Oaks customers who need original driver's licenses or ID cards are urged to visit the office before February 19; all DMV offices will be closed on Monday, February 21 in observance of the Commonwealth's George Washington Day holiday.
Customers may continue to conduct their DMV business on holidays and every day via the Internet. Customers may sign up for a myDMV account at www.dmvNOW.com/myDMV. After obtaining a personal identification number (PIN), customers may conduct a variety of secure transactions such as renewing driver's licenses or ID cards, and obtain information specific to them, such as their driving record.
Customers with a myDMV account may opt to receive decal reminders via email or phone, instead of receiving vehicle registration renewal notices through the U.S. mail. Since this service was launched last August, 278,735 customers have signed up to receive reminders via email or phone message, representing a savings of $164,453 in postage costs.