DMV News Releases
FOR IMMEDIATE RELEASE
Tuesday, December 27, 2011
DMV Mobile Office Returns to Serve Customers in Salem City
Customers Get Services at a Time and Place Convenient to Them
RICHMOND-DMV's Roanoke-based mobile customer service center, called DMV 2 Go, is returning to the City of Salem, offering another convenient method for customers to do their DMV business. DMV 2 Go will be open for business on Tuesday, January 10, 2012 from 9:00 a.m. to 4:00 p.m. at the Salem Civic Center at 1001 Roanoke Boulevard.
The handicapped-accessible full service office provides all DMV transactions including driver's licenses and ID cards, disabled parking placards, vehicle titles, license plates and decals. In addition, if Virginians have recently moved, they can stop in to update their addresses on their DMV record and for voter registration. A wireless Virginia Internet portal is available with information on other Virginia government services.
DMV 2 Go is equipped with the latest wireless technology to accomplish the needed connection to DMV's computer systems. The wireless capability allows the units to provide secure service at virtually any location.
In the past, DMV had five mobile offices that traveled to provide services throughout Virginia. The units were sold after state budget reductions in 2002, but DMV is rebuilding the program by purchasing and renovating used vehicles.
"Our goal with this outreach program is to bring DMV services directly to today's busy Virginians at locations convenient to them," says DMV Commissioner Richard D. Holcomb. "Our two mobile offices serve as community connection tools, and provide added value for the areas they visit, such as the City of Salem. We plan to add two more mobile units to the fleet this spring to conveniently serve even more customers across Virginia."
DMV 2 Go has provided service at the Salem Civic Center three times before, serving dozens of customers each time. The mobile staff continues to set up visits throughout the Roanoke Valley and southwest Virginia at assisted living facilities, businesses, university and college campuses, and local government complexes.
