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Lemon Law

What's the Lemon Law?

If your new vehicle is a lemon, Virginia's Lemon Law requires the manufacturer of the car to refund your money or replace the vehicle.

How do I know if my vehicle's a lemon?

If you have tried unsuccessfully to have your new vehicle (purchased in Virginia) repaired three or more times for the same problem, or the vehicle has been out of service for more than thirty days in one year, your vehicle may be classified as a lemon under the Virginia Motor Vehicle Warranty Enforcement Act.

If you think your vehicle is a lemon, contact the Office of Consumer Affairs before filing a claim under this Act. All claims must be filed within 18 months following the date you first received the vehicle.

More Information About Virginia's Lemon Law:

  • Office of Consumer Affairs
  • Virginia Department of Agriculture and Consumer Services
  • 102 Governor Street
  • Richmond, VA 23219
  • (804) 786-2042
  • 1-800-552-9963